Prices are in pounds sterling and are subject to UK VAT (currently 20%). We accept payment over the phone, by card or by Pay Pal which accepts most major credit and debit cards. Payments that are done over the phone are done so by us contacting you on the details you provide to us at checkout. If you choose to pay by Pay Pal but do not have have a Pay Pal account, Pay Pal offer the payment service to non account holders too. Please follow the steps provided by Pay Pal upon checkout to pay for your items. Payment should be made at checkout to ensure that goods may be dispatched without any undue delay. Until payment is received goods will remain available for sale and as such could become unavailable if there is a delay in paying for your order. Unfortunately we can only deliver to the card holders address and so regret that we cannot send to a third party. The Terms and Conditions may be updated from time to time. When making your purchase, and you do not wish to accept the Terms and Conditions, you should discontinue the use of the site. The use of this web site by you the user will be construed as your acceptance and your agreement to be bound by the Terms and Conditions set out by 925 Treats. In order to register with 925 Treats you must be over eighteen years of age and ensure that the details provided by you upon registration or at any time thereafter are correct and complete. If the details supplied to us change you must inform us immediately by updating your personal details.
We cannot guarantee delivery times but will endeavour to endure delivery within 3-5 working days on receipt of payment. (This is subject to Royal Mail delivery times, however we aim to dispatch any orders within 3-5 working days on receipt of payment). If you wish to receive your purchase by special delivery then the cost will be £6.95 irrespective of the package size (we recommend that you choose this option as it insures your purchase against damage or loss).
RETRUN POLICY & INSTRUCTIONS
In the event that the purchase you have made is unsuitable, you must inform us within 7 calendar days of receipt. This can be done by e-mailing us at firstname.lastname@example.org or by phone on 01269 597332. In your e-mail you must include your order number and the item you wish to return (please include the reference number for the item) and we will then issue you with a reference number. This reference number should be placed in the returns box on your invoice. The completed invoice (copy is acceptable) together with the item(s) you are returning should then be returned in perfect condition together with the original packaging within 7 calendar days of receiving your reference number. Provided that these conditions are met then we will be happy to provide a refund/exchange to you. Please note that any items received outside of the 7 calendar day period will only be subject to credit from 925 Treats. A refund will not be possible if the item/items arrive damaged as a result of the original packaging not being used, in such cases item(s) will be returned to you. Under no circumstance will 925 Treats accept the return of earrings, unless damaged, as we must comply with current Health & Hygiene regulations. This does not affect your statutory rights. When returning items you must bear the cost of any such return, excluding where the item is faulty, and will be required to arrange and pay for the return of any item(s) to us. When returning items we strongly recommended that you obtain proof of posting and we will not accept responsibility for parcels lost in transit. Upon receipt of items returned as faulty, 925 Treats will arrange for an exchange to be made where possible. In instances where an item is returned due to a fault, and the item is no longer available a credit or a refund will be offered. In all instances 925 Treats's decision is final. Please note that we do not accept returns on earrings unless they are faulty.
925 Treats will take all reasonable care to ensure the accuracy of the contents and information on this website. However 925 Treats or anyone associated with 925 Treats cannot accept any liability for any loss arising out of direct or indirect use of this information. 925 Treats reserves the right to change any information contained on this web site in full or part at any time without notice.
The Terms and Conditions outlined on this Web site do not affect any of your statutory rights.
If you wish to contact us please refer to the Contact Us link.